Here’s a good news story for all courier companies in United Kingdom. According to Statista
The United Kingdom had the third largest e-commerce market in the world in 2016. The most recent UK governmental figures placed the value of UK e-commerce sales at 586 billion British pounds in 2017. By 2021, roughly 93 percent of UK internet users are expected to do online shopping, the highest online shopping penetration rate in Europe.
The e-commerce boom has resulted in an exponential increase in demand for the courier industry. There are a few ways in which courier software in particular, has aided e-commerce and provided realistic solutions for the needs of UK consumers and couriers alike.
Simple Ways a Courier Software Helps
Courier software helps with overarching connectivity. Not only can multiple branches and various couriers can be connected to countless shopping and e-commerce platforms, but there is also greater connectivity within between customers, management and drivers.
Courier management software offers different usable formats for customers. Customers can book orders very quickly and also manage them through package tracking and electronic signatures among other user friendly options. Online booking for customers, fully integrated into the Delivery Master Back Office System. The Customer Web Portal allows your customers to book jobs online and to receive real-time status updates of jobs held on their account without having to call your office.
Delivery Master Courier Software Customer Web Portal puts your customers in control and answers their questions reducing the numbers of calls you’ll receive and saving your staff time and office resources as a result this saves a lot of time as well as money in the long run.
Furthermore, customer data is like a gold mine, its invaluable for growing any business including courier companies, because comprehensive reporting suite that is part of Delivery Master Courier Software will help point towards new revenue opportunities. This not only allows for new lead generation opportunities but can also result in your company to make more sensible investment decisions.
Holistic Approach – Sync & Streamline
Courier software can seamlessly sync with other tasks, or we can even customise it further according to your specific requirements. Our aim is to better understand your business needs, and provide solutions that does not detract from what already works for your courier business, instead we can add impact and value to your daily tasks helping you streamline entire operations, as a result you can convert more customers and gain long-term clients more easily.
Just imagine having the ability and benefits of using comprehensive booking wizard which guides you through booking entry, with automated mileage calculation for pricing and costs. By using the postcode lookup integration the quality of the data input will improve, which helps eradicate failed deliveries due to address errors. Delivery Master Back Office System covers a broad range of operational activities including real-time status updates, automatic dispatch communications (such as job allocation & delivery notifications), delivery scheduling and streamlined invoicing.
The creation of a state of the art supply chain is easier than ever before with your new courier software, and the journey from booking to a delivery completion is made more efficient. For many couriers, the software acts as an automated sales rep, picking up relevant orders and processing them (as large shopping platforms typically use more than one courier depending on orders).
Build That Connection Intelligently Using Technology
Managers need to review performance, keep on top of strategising, cutting costs as well as the day to day running of the business. The courier industry is about more than location-specific deliveries in England, but also a great deal about growth within each area. Courier software can enable inter-courier company communication leading to growth and improvement on both sides.
Delivery options are a matter of considerable time and cost in e-commerce deliveries, which is why route and cost dependent re-routing is one of the best features of any courier software. The software can help you decide same-day or next-day delivery options as well as which vehicles to use.
You’ll Get More Than Just a Courier Software
When you contact us, rest assured that you’ll be getting reliable expert advice earned through over 25 years of experience in the courier and logistics software industry.
We deliver exceptional customer support and the technology that boosts efficiency through specialised courier and delivery software for courier companies in United Kingdom. Simply contact us so that we can demonstrate the benefits of using your new courier software, call us 0333 30 55 250