It is not surprising that courier software and other information technology-related approaches have popped up in the last few years as methods of higher efficiency.
In fact, United Kingdom businesses (almost in all industries throughout UK) have been one of the early adopters of technology driven processes. To prove this point, what in the world has Robotics and Information Technologies have anything to do with UK Dairy Farming? Basically, even our local farmers understand the importance of adapting to new technology.
Perhaps the question isn’t about should we keep up with the ever changing technology, because today, its clear that all courier companies in England must use technology in one form or another.
When we talk about logistics in the courier business operations, it usually means integration of a number of varied processes, real-time tracking and monitoring, tech support, human resources (less chance of human error) and ultimately reducing time delay of consignment.
Data Exchange & Backup
All kinds of courier businesses continually need to cooperate with other companies and organisations in the scope of their day to day activities. Data exchange or interchange is therefore not only needed but also vastly useful. EDI or electronic data interchange is done via various avenues and in specific formats in this digital era.
IT and courier software can assist courier companies to safely and easily communicate with the people and organisations it needs to, and much of it can be automated. Another critical aspect of running an courier dispatch company is that DATA needs to be backed-up.
Its not good enough to say that important business critical data (such as order details, driver and fleet details, and also customer information) will be available at all times without secure backups. You’ll be please to know that Delivery Master Courier Software for same day deliveries has many great features one being comprehensive reporting suite found in your new back office system as well as automatic nightly backups.
Managing Orders for Deliveries Simplified
As you know that all courier companies are constrained greatly by time, in fact, it seems that we are in a race each day to fulfill deliveries. Although we do not want to come first or have a photo finish in Epsom Derby, all courier companies really want is to deliver items as promised. And yet, your company also competes with other couriers to deliver prompt and better service. This is natural part of operating a business, competition.
Just imagine that your latest marketing effort is paying off greatly and you are inundated with influx of new orders. If you aren’t using a courier management software with features like online ordering and real time driver communication, can your logistics company handle all the new orders? You now can
Your new found super powers ‘Delivery Master Courier Software’ offering you online booking for customers, fully integrated into the Delivery Master Back Office System. The Customer Web Portal allows your customers to book jobs online and to receive real-time status updates of jobs held on their account without having to call your office.
As you can see that a courier software aids in managing orders seamlessly and quickly so that it is easier for you to gain and retain long term clients. Efficient order management systems are the back-bone of a great delivery software. Contact us to learn more
Deciding On Resource Allocation
While a courier company may not be producing physical items for sale in most cases, it is still a business with scarce or limited resources that must be used perfectly to yield maximum profit. Equipment, personnel, other miscellaneous things like fuel need to be used to best effect without any wastage occurring, which is where your new courier software comes in handy. Route optimisation (a mapping technique that allows you to find the best route and save time, fuel, and worries), is a great example.
IT also has a part to play in helping determine the links your company must have with other service providers along the logistics supply chain. Coordinating those business relationships and storing data that accumulates with this cooperation is also maintained by the software, in most cases on hosted servers to save on storage space. The Delivery Master Back Office System is available either as a fully managed hosted service or a traditional on premise software installation giving you choices and flexibility to scale according to your courier dispatch company requirements.
Fleet Tracking Using a Courier Management Software
Whether its busy streets of London England or you’re delivering around Birmingham UK, keeping track of your existing fleet is imperative as there is a lot of data to process if you were to consider mileage, fuel costs, wages, maintenance, and other upkeep and operational matters. Furthermore, as a manager and for purposes of efficiency you need to know every detail about a vehicle’s journey from one point to another so that costs can be further reduced and higher profits can be gained.
You can also pass on this advantage to the customer who can log in any time and check in real-time the movement of their package or packages. Of course, GPS technology is used in this regard and synced with the software along with other technology driven devices such as phones used by the courier drivers. Delivery Master Fleet Tracking System which gives you real-time vehicle tracking and mobile workforce management 24 hours a day, 7 days a week.
Non-Complicated Yet Powerful Courier Software
As we’ve mentioned throughout our website, we’re here to help provide you complete and yet cost effective solutions. With the help of your new software, paperwork or manual check-ins are minimized allowing you to focus on growing your UK courier company. Delivery Master Courier Software is designed by and created for UK couriers. Simply call 0333 30 55 250 or contact us so that we can detail the benefits and how your new software is a smart business decision.