In 2019, according to Statista there are 11+ million UK Netflix subscribers who have helped streaming services overtake traditional television providers.
Whether you are one of the subscribers or not, you own a smart-phone and use it almost everyday for all sorts of reasons. Just like using your favourite App making your job easy, courier software is a miracle worker for courier companies of all sizes for a fairly simple reason; it aids in impeccable running and management of courier businesses in England. From accounting concerns, allotting identification numbers and location information all the way to its ability to handle common type of customer support requests such as order tracking, a courier software can do it all with minimum effort.
What we mean is, technology is here to stay, and those courier companies who make the switch now will definitely improve their business operations while being ready for UK consumers of tomorrows.
When looking for the best courier management software in today’s marketplace, there are some key factors to look for before you buy a new software for your courier business. As with everything, the size and scale of operations of your business is always the first factor you should take into consideration so that you can decide in favour of certain services and against others to make your purchase cost-effective. Consider these:
Real Time Status Updates
Getting notifications in real-time, having the ability to contact drivers and track their routes and progress, send automated emails for queries should be part of all software packages. This allows the courier company to check and respond to customer orders and feedback instantly, to monitor shipments and driver progress all of which can almost triple your business success.
Your customers will also get the best experience possible as they will be automatically notified about each stop their delivery makes and they can contact drivers should need be. The real-time alerts translate to efficiency in the mind of the customers, and as their trust builds, you will have repeat business not to mention referrals.
Regardless of the size of your courier company, one of the best ways to operate efficiently is to decide on routes taken very carefully. The two components that come into play are time and cost and they can both potentially be minimized with route optimization. Courier delivery software will definitely help you evaluate fuel, time and other costs for you to work out the best route to take for each and every delivery throughout United Kingdom.
Dealing with Dispatch
In service-oriented businesses, punctuality never goes unrewarded. A good courier software will be geared for automatic dispatch after calculating load capacity, cost, distance, routes and which drivers to allocate deliveries to.
Budget Friendly Packages
If you are just beginning within UK courier industry struggling to provide the best possible services on a small operational scale, you should ideally be weighing in on the financial aspect. Be vary of courier software packages that are free or those offering trial version of the software, as some of these software packages may actually get quite expensive in the long run.
Back Office System
Delivery Master Software provides sameday courier software and streamlines mobile technology for managing a same-day courier business in UK. The Delivery Master Back Office System is available either as a fully managed hosted service or a traditional on premise software installation.
The comprehensive booking wizard guides you through booking entry, with automated mileage calculation for pricing and costs. By using the postcode lookup integration the quality of the data input will improve, which helps eradicate failed deliveries due to address errors.
Delivery Master Back Office System covers a range of operational activities such as real-time status updates; automatic dispatch communications (e.g. job allocation & delivery notifications), delivery scheduling and streamlined invoicing. The result is an entirely integrated software package that enables you to revolutionise your same day courier service; benefiting your customers, your team, your business.
A great courier software should be simple to use with full functionality, having excellent booking option with automated mileage calculation for pricing and costs can go a long way. Postcode lookup integration assures quality of the data input to eradicate failed deliveries due to address errors? Delivery Master Back Office System has you covered.
We need not live in fairy tale world looking at distant rainbow through the clouds for that elusive pot of gold by an Irish Leprechaun. Instead, operating within an online cloud environment, your courier business can take advantage of what technology offers. Because, what use is a courier software if it doesn’t have an online portal to keep on top of dispatches, invoices, orders, purchase orders, returns and even customer feedback.
Imagine This Scenario
- Your customer makes an online booking
- You receive an e-booking notification in your Back Office System
- The customer online booking feature automatically inputs all the job’s details into your Delivery Master Back Office System
- As soon as your office staff have confirmed and allocated the job, the customer can track any entered POB & POD information using the Customer Web Portal’s Order History screen
- POB & POD information can either be inputted on the Back Office System or Delivery Master Mobile App
Providing customers to book jobs online and to receive real-time status updates of jobs held on their account without having to call your office ensures you are prepared for tomorrows tech savvy customers. And that’s exactly what your new courier software can do for your business as well.