Businesses who rely on internet to find and connect with their customers are ready for the present and the future. Today, if a courier business is not focusing on providing online ordering to cater for technology savvy customers, then, we are pleased to introduce the Best Courier Software in 2018 “Delivery Master Software” for your courier business.
Online shoppers in UK spend more per household than consumers in any other country, and online sales in UK are expected to account for 21.5 percent of the online retail industry in 2018 in the United Kingdom. Source
These stats reveal greatest opportunity for all courier businesses (whether you are starting out as an owner driver, or you are already an established courier company big or small).
Understanding that your customers like to get online and browse from wherever they are to find their favorite items and necessities such as courier companies. As you know that mobile phone market has transformed the lives of all of us. Just imagine yourself browsing through online websites looking for items of interest to purchase. Your customers are doing the same thing, using technology to find, order, and be served by your courier business.
How Using the Best Courier Software in 2018 Can Improve Your Business
Having a comprehensive delivery system that drives the distribution of your services will make the business operate in a more systematic manner. The delivery management software is quite an efficient method because it organizes everything in a simple way so that all parties involved in the delivery life-cycle will stand to benefit from it. You do not need to utilize several different systems to help with the various aspects of the delivery process, because Delivery Master Software offers you centralised operations to manage almost all aspects of your courier business.
Latest Software Helps Avoid Common Mistakes When Delivering
Software can help you to avoid common delivery mistakes that can cause your customers to be frustrated, for example: having features such as postcode lookup integration will assist in correct dispatch and deliveries avoiding shipments to wrong destinations.
Scheduling and streamlined deliveries and real-time status updates with automatic dispatch communications means you are better prepared before mistakes can occur.
Our back office system offers full control in a sense that from the moment you send the item out to your customers, you will have a system in place that keeps you connected until items reach their destination. This will also allow you to take on more orders and work due to the speed efficiency of your business.
Improve Customer Satisfaction
Can you imagine taking orders through phone, pen and paper? In 2018 courier business world? Not practical when you can easily offer online booking option for customers which is fully integrated into the Delivery Master Back Office System. The Customer Web Portal allows your customers to book jobs online and to receive real-time status updates of jobs held on their account without having to call your office.
When a customer makes an online booking you will receive an e-booking notification in your Back Office System. The customer online booking automatically inputs all the job’s details into your Delivery Master Back Office System. As soon as your office staff have confirmed and allocated the job, the customer can track any entered POB & POD information using the Customer Web Portal’s Order History screen. POB & POD information can either be inputted on the Back Office System or Delivery Master Mobile App. That is one of the reasons as to why using Delivery Master Software will transform your courier business operations, and thus allow it to become more profitable due to efficiency.
When you use delivery management software to assist you with the fulfillment process of your courier business, you are actually helping your customers by meeting their demands for using technology and online based ordering and tracking. This will naturally translate into business growth by enhancing customer satisfaction and the performance of your day to day logistic operations.
All our valued customers who choose to invest in Delivery Master Software say that their new software is the Best Courier Software in 2018. That’s because they are already seeing great improvements and growth of their courier business. We also like to invite you to get in touch with us to find out how we can assist to make your courier company become more efficient and take advantage of the latest technology available on the current market. Simply call 0333 30 55 250 or contact us