A large part of the operations of any UK courier company nowadays is dominated by Business-to-Business (B2B) deliveries. With small business booming in United Kingdom, many start-up courier companies focus almost exclusively on business to business deliveries.
There is always new opportunities for entrepreneurs who are thinking outside the box. Yes, surely, all industries are competitive in terms of starting out to carve out our own niche and gain new customers. And yet, due to UK being a successful multicultural society, there really is a great opportunity catering for diverse set of UK communities who operate businesses as well. Businesses in these communities also have a need for a courier service. Yours.
Although there are many different ways to win over new business in UK, an idea can be to approach these businesses introducing yourself and what your courier company can do for them. Above all else, investing in feature-rich, user-friendly and advanced courier software can mean improving your courier business and landing lucrative contracts through diverse set of businesses.
There are a few new ways in which a courier software can act as an B2B delivery solution and boost efficiency.
An Overall Logistical Marvel
In a nutshell, even if the business can be labeled as small to medium size, successful businesses process hundred (if not more) orders each day which is why logistical delivery support is an indispensable part of their operations. A courier using a specialised courier software can provide overall, comprehensive support such as the examples mentioned below:
- Facilitating shipping and delivery
- Route optimisation (choosing the most cost-effective and timely route for delivery)
- Consolidation of order information and help with customer service
- Updating each business with real-time tracking information to share with their customers
- Connecting and integrating with other businesses for a better customer experience
- Enabling outsourcing of all shipping operations so that the business only has to list product/s and related information, even packing and dispatching from warehouse can be catered for by your courier company
Storage and Security
The best courier software has cloud-based features built-in as an useful feature. Not only can unlimited data be saved, it is also consolidated into a single database so it can accessed with a user-friendly interface by your customers. And for managers, back office systems can do perform day to day operations smoothly. The courier company can update and delete data as they wish and make changes along the way as information reaches them in real-time. Backup data in such system is also a major advantage.
Online booking portal can mean faster order processing and dispatch times and a better customer experience which reflects well for today’s technology ready courier companies. Confidential information is also protected by security features embedded into the software so your business can remain better protected from attacks of hackers.
Monitoring and Evaluation
Evaluating and monitoring customer service, driver performance and financial viability is essential to run a successful courier business. Since the courier company handles dispatches and shipping as well as deliveries, the reputation of your client (a business who wants to delivery items to another business) is enhanced greatly due to your professional courier business.
Timely and frequent evaluation through Management Reporting features built in to Delivery Master Courier Software means that you can improve your processes and ultimately get more clients. Basically, having the ability to get information you need, when you need it, will enable you to monitor and analyse business performance with ease.
Access to Multiple Businesses
Depending on the business, most business-to-business customers typically are inter-connected with vast independent and chain of retailers, and this means new opportunities for you to expand your customer base.
At the end of the day, UK courier industry is growing and predicted to grow exponentially. Knowing that today’s B2B customers demand efficiency, what better way is there to be active in searching for, and gaining new customers highlighting your new courier software “Delivery Master Courier Software“.