Delivery software is a computer based business solution that provides organized and accurate real-time delivery management services with minimal supervision of the business owner or manager. Delivery software can also be referred to as courier software, or delivery management software.
In the digital age, the demand for rapid access to goods and services has risen tremendously since the introduction of online shopping. Consumers are willing to pay a premium price if they can receive the goods or services they have ordered on the same day or preferably in a few minutes or hours after placing an order. As a result, the on-demand delivery culture has emerged, and businesses are striving to provide courier services promptly so as to stay ahead of the competition, as they may still be using outdated work processes.
In order to meet the growing number of orders and complexity of making the deliveries to variously distinct geographical locations, businesses in UK are adopting the use of the latest same day delivery software such as Delivery Master.
How Does Delivery Software Work
Depending on the nature of the business, delivery software typically has three sections or parts; all of which get integrated into an uniform functioning system. The three sections include the customer end, office back-end, and the couriers or drivers end.
Consumer / User Interface
The user section of a delivery software deals with the placing of orders and sometimes payment for placed orders. Traditionally, orders are placed verbally via the phone; however, the delivery software provides consumers with the option to open virtual accounts that provide access to a business’s product and catalog. The virtual accounts can get accessed either via the company’s website or an app.
Once a consumer logs in to their account they can browse through the products available as well as the prices. They can also choose the items they want to purchase, and the system will provide payment options ranging from debit/credit cards to online money wallets. The consumer end also contains tabs for a user to fill in their information relating to their name and delivery address. Amongst many of the useful features of Delivery Master Software is the automated invoicing which can be sent via email, then exported to your accounts package.
Office Back-End / Administrator Interface
The office back-end of same day courier software can be thought of the brains of the whole delivery system. It is responsible for combining the consumer and the courier end. The orders placed by customers are received, processed and organized by the office back-end. The orders then get dispatched to carriers for delivery to the respective clients.
In the office back-end, is also where payment processing takes place as well as hosting the servers from which the delivery software operates. Thus, customer account information, as well as customer care services provided via the office back-end. Instead of manually taking inventory, the office back-end of the sameday delivery software is also capable of providing bookkeeping services by cross-referencing items ordered and dispatched with the current inventory, and also making the relevant updates without the need for human intervention.
Courier / Driver Interface
The very end of this type of software involves order dispatch management for drivers and transporters. Software for deliveries provides a systematic organization of timely order shipments to clients via a courier. The software ensures that orders placed from a uniform geographical location are grouped together and allocated to a courier(s) heading in that direction, thus making the delivery process efficient. In order to save time and uphold the guarantee of timely delivery, delivery software often includes real-time mapping features which direct the driver/courier to use the shortest and less traffic congested routes when making deliveries.
The courier end of delivery software may also include live tracking for the business owner as well as the customers so that they can keep an eye on the location of their driver and parcel/order respectively.
Delivery Master Offers an Efficient and Cost-Effective Solution for SameDay, Overnight and International Courier Services
When investing in delivery software for your (whether small, medium or large) business, ensure that you consider the features that are proven to improve business operations as opposed to choosing your new software quickly, as well as Courier Software Support Services should be easily available.
Delivery Master can meet the demands of today’s delivery businesses efficiently. We are here to answer any inquiries and work with you to meet your business requirements. Contact us in London or use our UK Phone Number to arrange a suitable time to discuss your courier business needs.