Delivery services have now become integral part of our daily lives. Today, we can even order McDonald’s lunches online and then get ’em delivered straight to our home or office. Leading busy lives, UK’s consumers are now demanding fast, and faster solutions when it comes to deliveries as well. This is a great news for courier businesses as the demand is ripe for courier services.
In an ever changing world, a lot of consumers not only rely on the services of couriers, but also depend on them to keep up with the demands of modern times. That is why, a typical courier company in UK needs to find better and innovative ways of doing business to satisfy today’s busy customers.
Most of the Courier management software out on the market makes operational logistics much easier for delivery service companies, and yet, we need to remember that not all courier software is the same. Take for example a courier company in a busy New York area, although they are offering the same or very similar services to us UK couriers, service delivery to consumers will definitely be different. Be it time constraint and or traffic, or be it the floor of skyscrapers the delivery driver must deliver to.
Meaning, roads, conditions, traffic, customer expectation differs in England compared to other cities around the world. Delivery Master Software is built with this in mind, offering simplicity coupled with powerful functionality that can be incorporated whether you own and operate a small or large fleet in United Kingdom.
Core Functions of a Courier Software
At the heart of any software package should be simplicity of use for the end-user. For example, Microsoft corporation is what it is today, mainly due to thinking about the end user and thinking about simplicity. Once upon a time, to be able to take advantage of computer devices, one needed to learn computer programming languages such as Linux. Would you do that?
And yet, Bill Gates philosophy was to simplify operations so that everyone could easily use computers. Now, almost 90% of computers around the world use Microsoft software such as Windows and Office applications such as MS Word. Can you imagine the state of businesses if Microsoft Word application was not available tomorrow? This would disrupt the entire global economy. And that’s not an understatement.
Simplicity & Customer Focused
Software should provide tools and technology required by courier businesses to offer standard workflow for managers, employees and drivers. With increased competition in UK’s courier industry, a software should ensure standardised workflow with the ultimate aim of customer satisfaction. Courier software should give consumers direct access to book jobs online using easy to navigate user interface.
Easy to Use Web Portal
This is not an option but a necessity when operating as a courier in UK. A web portal should provide easy to use user interface to cater for on the go customers using their smart phones. The web portal should enable the customer to place an order online and be able to see the status of the delivery package. Being in sync with customers and dispatchers, having real-time tracking ability for improved business efficiency.
Real-Time GPS Tracking
With Delivery Master Software, your customers can track any entered POB & POD information using the Customer Web Portal’s Order History screen. GPS tracking is very crucial part of same day courier business, because we are always racing against time when delivering packages in and around England. Smart tracking capabilities with real-time updates on package delivery information will keep transparency maintained amongst all stakeholders (you the courier business owners, staff, drivers and most importantly your customers).
Easy Ordering and Dispatch
Long gone are days of making honest mistakes record keeping or writing down orders for particular dispatch job, almost all part of operations of a courier business now requires digital integration. Another benefit of using Delivery master software is that it helps minimise errors and dispatch delays. Because with digitised scheduling and dispatch, the courier companies in uk can maximise profits and ensure better customer satisfaction.
Simply call 0333 30 55 250 and speak directly with Courier Business Expert, or leave us a message using our contact page to find out how using your new software can improve courier business operations.