As technology evolves and business requirements constantly change, all small businesses face challenges of adaptability. Courier businesses face a greater challenge due to the pace of change and demands of today’s consumers.
For example, the most challenging part for small businesses offering same-day delivery services is that you have to manually keep track of the orders and delivery status because the consignment must reach its rightful destination within limited time. Not to mention answering to delivery queries, scheduling, updating and maintaining order sheets of the logistics which are time consuming tasks to say the least.
Courier software for small businesses can be provided by the third party software providers which ensure all tools and features needed to manage orders, operations, and the timely delivery of orders are streamlined through a single central point with full and real-time access to critical delivery business operations.
Route Optimization and Rescheduling
Delivery master software offers easy to use booking wizard which guides you through booking entry, with its builtin automated mileage calculation for pricing and costs you are able to better manage costs for orders. By using its builtin postcode lookup integration, the quality of the data input will improve, which in return will help eliminate failed deliveries due to address errors. Minimizing the distance traveled by delivery vehicles will also reduce fuel costs. All this can be monitored through central system designed internally in courier management software.
Customer specific orders and scheduling can be handled effectively by integrating all the specifications provided by the customer. Order pickup confirmation signatures can be captured on the mobile app and they can be emailed to customers directly. Customers can also print them from the Delivery Master Customer Web Portal. All this will translate in to greater efficiency for your business and also allow you to provide better customer experience.
Same Day Delivery Service is a Complex Business
Imagine this scenario, your customers call your business, provide their order details and delivery destination for their parcel, and because you are providing same-day delivery service, they expect you to delivery their order within 24 hours.
Unknown to many people, same day delivery process requires complex set of actions and procedures. You have to note down the order entry and number, arrange the vehicle on the best route and time, inform the delivery driver of the order pickup and destination location, deliver the package, get delivered confirmation signature, invoice the client, keep records, arrange insurance and manage other important aspects of operating a courier business.
Delivery Master Software is built through utmost planning, programming logic that takes the entire complex operations of a courier business and simplifies it through its intuitive user-interface and settings. Designed and created with simplicity in mind while making sure that nothing is left to chance for successful courier business operation and service delivery.
Take advantage of what today’s technology offers your business, get in touch with us to find out how Delivery Master Software can transform, improve and grow your courier business.