Last mile delivery refers to the final step in the delivery lifecycle, that is to say, transporting of parcels from the distribution centre to the end customer. This is where the couriers pick up orders, pack the van and starts driving to the customer’s address. This process may be just couple of kilometres within the city of London England, or even delivering to a faraway rural community in the case of regional deliveries.
Although most countries measure distances in kilometres, the term Last Mile Delivery is understood by everyone within logistics industry. Since this final step seems to be a challenge along the logistics operations, the term has become an integral focus point for operating a successful courier service business.
Improving couriering operations depends on many factors including the final step of delivery lifecycle. Therefore, last mile delivery is not just a term but rather an important part of the supply chain management that also plays a consequential role in efficient deliveries as well as customer satisfaction.
What is Last Mile Delivery Software?
Since technology has become part of our daily lives, businesses in Logistics and Courier sectors use Software Systems to accomplish common tasks, also automate certain processes. Last Mile Delivery Software is a technologically powered system that handles last mile delivery (e.g. dispatch, delivery, confirmation).
Using technology that streamlines day to day operations for courier companies and automation of common tasks improves overall efficiency for courier businesses. However, do keep in mind that last mile delivery comes with its own set of challenges including:
- Issue with delivery address
- Availability of the customer for a given time frame
- Management of order volume
- Changing conditions within route and unpredictability when in transit
There are dedicated software packages specifically created to handle last mile delivery process, however, as you would agree, a good courier management system should be able to cater for more than final step of the parcels journey.
Avoid the Confusion When Searching for The Right Software
The moment a courier business owner wants to update their technology resources, or searches for best courier management software, much confusion arises due to the wide range of software systems available in UK market. You too may have come across the list below wondering which to choose.
- Route Optimisation Software
- Delivery Route Planning Software
- Last Mile Delivery Software
- Logistic Software
- End to End Logistics Software
We rather all our future valued clients avoid confusion because when you’re looking for complete software system that is cost-effective, and, has everything you need for streamlining your UK courier business, simply get in touch with our dedicated team.
Basically, our vast experience in logistics and courier industry has allowed us to create Delivery Master Courier Software which we can incorporate with Delivery Master Fleet Tracking System providing you with complete software package and workforce management system.
Birds Eye View Like Peregrine Falcon
It is world known that the speed and agility of UK’s Peregrine falcons can not be matched, with speed reaching around 320 kilometres per hour. Seeing from a higher vantage point has its own advantages too.
Similarly, it is critical for courier company owners operating in United Kingdom to also have a better view point of where the delivery vehicle is heading, which scheduled orders require priority, and which routes are better to travel on.
Whenever a courier van or the driver is sitting idle, it is just bad for the business. Factors that influence efficiency of deliveries must be improved consistently. When most courier companies focus on a single area for improvement, we strongly suggest all our valued clients to focus on improving the entire process for deliveries. Now you have access to important insights using your new Comprehensive Reporting suite found in Delivery Master Courier Software Back Office System.
- Route Optimisation
- Improve Customer Experience
- Provide Tracking
- Boost Productivity
- Increase Profitability
- Reduce fleet management expenses
- Grow your UK based courier business
Above are some of the reasons why you’ll love Delivery Master Software for Overnight Couriers as well as same day and international courier services. Complete with back-office system, mobile app and customer web portal working towards a single aim “efficiency for your courier service business”.